Subscription Policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

Charava subscriptions make it easy to stay consistent with your wellness routine while enjoying exclusive savings on your favourite products.

Subscription Benefits

• Automatic deliveries so you never run out of your supplements
• Exclusive subscriber savings
• Flexible delivery schedules
• Full control over your subscription at any time
• Ability to pause, skip, modify, or cancel your subscription

How to Start a Subscription

1. Visit your chosen product page.
2. Select Subscribe & Save.
3. Choose your preferred delivery frequency.
4. Complete checkout as normal.

Managing Your Subscription

You can manage all aspects of your subscription through your Charava account, including:

• Updating delivery dates
• Changing your delivery frequency
• Updating payment details
• Changing your shipping address
• Adding or removing products
• Pausing subscriptions
• Cancelling subscriptions

To access your account, visit: Charava Account

How to Cancel Your Subscription

1. Visit Charava Account
2. Log in using the email address associated with your subscription.
3. Click Subscriptions.
4. Select the subscription you wish to cancel.
5. Click Cancel Subscription.
6. Follow the on-screen prompts to confirm your cancellation.

Once your cancellation has been processed, you will receive a confirmation email.

Need Help?

If you’re unable to access your account or need assistance managing your subscription, please contact our Customer Care team and we’ll be happy to help.